1. Answer real questions
Write pages that answer what customers actually ask, in full sentences, with prices, locations and named products. Vague pages give AI nothing to quote.
Guide
When someone asks ChatGPT, Perplexity or Google's AI Overviews for a recommendation, the answer names a few businesses. Here is what those assistants look for, and the practical steps a small business can take to be one of them.
Updated
AI assistants recommend businesses they can find, understand and trust. Answer your customers' real questions clearly on your own website, keep your business details the same everywhere, add structured data, get listed in the directories and comparison lists your industry uses, and build genuine reviews. There is no sign-up form for ChatGPT's recommendations. It draws on what it can find about you across the web.
Write pages that answer what customers actually ask, in full sentences, with prices, locations and named products. Vague pages give AI nothing to quote.
Use the same business name, address, services and prices on your website, Google Business Profile, directories and social profiles.
Schema markup for your organisation, services, FAQs and reviews helps search engines and AI assistants read your facts correctly.
Industry directories, review sites and "best of" lists are often quoted in AI answers. Being on them with an accurate profile matters.
Ask every customer for a review on Google and the sites your industry uses. Steady, real reviews are a trust signal for people and AI alike.
Ask ChatGPT, Perplexity and Google your customers' questions every month, note who is named and fix the gaps.
Ask ChatGPT, Perplexity and Google these questions, with your own service and town filled in. Note who is named, and whether what is said about you is right.
We check how Google and AI assistants see you today and where you lose enquiries.
A written plan and a fixed price within 3 working days.
Answer pages, structured data and consistent details, built to turn visits into enquiries.
Directory listings, reviews and outreach, with a monthly check of where you are named.
We do this as a fixed-price web build or within a monthly growth retainer, quoted after your £500 90-minute consultation. See all prices
There is no sign-up form. ChatGPT finds businesses through the web, including search results, directories, reviews and your own site. Make those sources clear, consistent and up to date.
When ChatGPT searches the web, it tends to cite pages that answer the question directly and come from sources it trusts. Clear answer pages, structured data, consistent details and mentions on well-known sites all help.
AI Overviews draw on pages Google already indexes, so good SEO comes first. Pages that answer a question in their first few sentences, with clear headings and up-to-date facts, are easier to quote.
SEO helps you rank in Google's list of links. GEO, generative engine optimization, helps you get named in the answers AI assistants write. See generative engine optimisation for how we do both.
Changes to your own site can be picked up within weeks. Being named more often usually takes longer, because it depends on mentions and reviews building up across the web.
Book a 90-minute Growth Quick-Start. We look at your operations and your marketing together, and you get one clear plan for what to do first, what it costs and what it gives back.